We are located in Munich, Germany.
Arcware provides the following services:
Pixel streaming leverages Arcware Cloud as a specific technology designed for real-time streaming and rendering of content from the cloud to users' devices.
It focuses on optimizing the delivery of high-quality visuals, often employed in various applications such as gaming, interactive experiences, or visualizations. Arcware Cloud operates by harnessing cloud-based servers to handle the rendering and processing tasks, delivering pixel-perfect streaming to the end-user.
This technology allows for resource-intensive applications to be run and experienced seamlessly across devices, ensuring a smoother and more accessible user experience without relying heavily on local hardware capabilities.
Currently our main infrastructure is located in Munich, Germany, providing service with the best quality for the entire world.
Anyone who has a valid email address.
Our platform supports all Unreal Engine versions from 4.27.2, 5.0.3, 5.1.1, 5.2.1, 5.3.1
(Shortly after the release of new Unreal versions, we take care that they run on the CloudRT. In case of using the newest releases, make sure that it is already supported.)
You can find our pricing here https://arcware.com/price-plans. We can adapt each plan according to your needs.
You can reach our sales team using the form at the help center or the form at https://arcware.com/contact
You can log-in to the platform here https://platform.arcware.cloud/
Of course. You can open a trial account and try Arcware Cloud for free.
Most projects are allowed as long as they are directly intended to be used for streaming, and not used for example for the purpose of AI training, blockchain mining orrendering.
Please refer to the GTC’s for more info § 7 OBLIGATIONS OF THECUSTOMER
Yes, your project is private by default. However, you can make it public by generating a Share ID link and then sending the link to people you choose.
Based on your runtime and the per-minute price on your contract. No hidden fees. In addition to your streaming cost, if you have, any additional services will be also in your bill.
It will be automatically sent to your invoice email address.
We are currently working on developing this feature.
Currently we accept credit card. In the near future we will also accept other payment options.
The bill is calculated monthly or in a regular period as agreed in your contract if you got a custom contract.
We provide customer support for our CORE customers.
Our trial customers can find vast amounts of information from our FAQ section as well as Customer Support documentation and videos.
Our discord channel https://discord.gg/v74cg83J5c can be used to connect our community.
CORE customers can use the contact support form on the Arcware Cloud Help Center.
You can reach our sales team using the form at the help center or the form at https://arcware.com/contact
There are no limits, but we recommend 30 fps.
There is a default limit of 1920x1080 (Full HD), however you can contact Arcware sales team to increase the maximum resolution limit.
You can 3D-stream to all devices that have a browser and internet connection: PC, mobile phone, tablet, TV, etc.
For details, you can reach our sales team using the form at the help center or the form at https://arcware.com/contact
No. We support a single account for each company.
We take the security of our platform very seriously. We have undergone external penetration testing to evaluate and enhance our security measures. Additionally, we are proud to have achieved ISO 27001 certification, which is a testament to our commitment to maintaining the highest standards of information security. We also conduct internal penetration tests to further ensure the robustness of our security protocols.
You can find our privacy policy here https://arcware.com/privacy
You can simply reset your password via following the instructions on the login page.
You can reach our sales team using the form at the help center or the form at https://arcware.com/contact
You can reach our sales team using the form at the help center or the form at https://arcware.com/contact
