You can log in to the platform by visiting https://platform.arcware.cloud/.
Anyone with a valid email address is eligible to register and use the platform.
Of course. You can create an account and create a TRIAL tenant to test Arcware Cloud for 15 days for free.
Add-ons are only available for CORE or CUSTOM plans. Currently, we offer DirectFlow, a development tool for speeding up project development, with more tools and services in progress.
No. We support a single account per email (company).
You can reset your password by following the instructions on the login page.
If you opt for the CORE plan, you will pay a base fee of 89€ per month plus streaming costs based on runtime at the price defined in the plan. *All prices excl. VAT (If applicable).
It will be automatically sent to your invoice email address.
The bill is calculated monthly or in a regular period as agreed in your CUSTOM Plan contract.
Currently, we accept credit cards. We plan to expand payment options in the future.
Yes, we offer a Help Center with video tutorials, FAQs, and technical documentation links.
CORE customers can also create support requests.
Our community can also connect and assist each other on our Discord channel: https://discord.gg/v74cg83J5c
You can contact our sales team via the form at the help center or at https://arcware.com/contact
Yes. you can contact our Sales team via the form at the help center or at https://arcware.com/contact
We take the security of our platform very seriously. We have undergone external penetration testing to evaluate and enhance our security measures. Additionally, we are proud to have achieved ISO 27001 certification, which is a testament to our commitment to maintaining the highest standards of information security. We also conduct internal penetration tests to further ensure the robustness of our security protocols.
